The Queen heard how the community had rallied in the wake of the fire and praised those who had come together, adding their response had “come over very strongly”. Harrowing cries could be heard inside the main hall of the rest centre, where evacuated families and locals have been gathering, as a group of residents consoled one another.A short distance away, the Queen and Duke of Cambridge met helpers from the Red Cross and its chief executive Mike Adamson.The Queen and William signed a book of condolence in front of a wall plastered with missing posters describing those feared lost in the fire. Ms Aghzafi, who has been helping translate for Moroccan families caught up in the fire, said: “Sometimes they need to tell me their stories. Sometimes they just need me to sit and listen.”Sometimes you need to be active and help with clothes, with connecting them to the council.” The Duke of Cambridge meets firefighters at the sports centre Credit:Dominic Lipinski/PA The Queen appeared close to tears as she visited a rest centre helping those affected by the Grenfell Tower fire.She and the Duke of Cambridge met volunteers, local residents and community representatives at Westway Sports Centre, close to the charred remains of the building in west London.Her Majesty looked teary-eyed as she was shown around after being greeted by the Lord Lieutenant of Greater London, Ken Olisa, with the shell of the tower block visible in the distance behind them.The Queen, dressed in blue, stopped to speak to local residents who had gathered outside, looking visibly upset. The Queen appears to be teary-eyed as she meets Grenfell Tower residentsCredit: FACUNDO ARRIZABALAGA/EPA A strong campaigner on mental health, William said it was important that those affected talked about the trauma they had witnessed.Loubna Aghzafi, 42, a local resident, told William that many people she had spoken to were not yet able to share their experiences.He replied: “They may want to eventually. They must talk about it.” Her Majesty looks visibly upset as she visits a rest centre in west LondonCredit:FACUNDO ARRIZABALAGA/EPA When she raised concerns about the mental health implications of the tragedy to William, he suggested a charity she could contact. Outside, crowds applauded members of the London Fire Brigade, Metropolitan Police and London Ambulance Service as they lined up to be thanked for their bravery by the royal visitors.As the Queen and William left, a man holding a poster of two siblings who have been missing since the fire called out to the Duke to go over.William responded that he had to leave, but shouted: “I’ll come back, I’ll come back.” She and Prince William met volunteers who have coordinated the effort at the centre, in front of tables stacked with donated goods.William commented to one volunteer, who spoke about the fire: “Things like that you never want to see.”The Duke told another volunteer: “That’s one of the most terrible things I have ever seen.” Want the best of The Telegraph direct to your email and WhatsApp? Sign up to our free twice-daily Front Page newsletter and new audio briefings.